Privacy Policy

Information We Collect

KiwiTile Ltd may collect personal information that you voluntarily provide when making an enquiry, requesting a consultation, or communicating with us. This may include your name, contact details, project location, and relevant project information.

Use of Information

Information provided is used solely to respond to enquiries, prepare quotations, coordinate projects, and maintain professional communication. We do not sell, trade, or distribute personal information to third parties.

Website Analytics

We use Google Analytics on our homepage to understand how people find and use the website and to improve its content, performance, and usability. Google Analytics may use first-party cookies and process information such as pages visited, session activity, approximate location, referral source, visit date and time, browser, device, operating system, and a pseudonymous client identifier. IP addresses are used during collection to derive general location information; Google states that Google Analytics 4 does not log or store individual IP addresses.

Our analytics tag requests IP anonymisation and disables Google Signals and advertising-personalisation signals. These settings reduce the use of analytics data for cross-service features and personalised advertising, but the resulting analytics data should not be treated as completely anonymous.

Google is the analytics provider. You can read Google’s Privacy Policy and how Google uses information from sites that use its services. You can also block or delete analytics cookies using your browser settings, or install the Google Analytics opt-out browser add-on.

The website also uses temporary browser session storage to support navigation, scroll restoration, and enquiry handoff. The inspected website code does not use this session storage for analytics or advertising.

Data Security

Reasonable measures are taken to protect personal information from unauthorised access, misuse, or disclosure. However, no method of electronic transmission or storage is entirely secure.

Third-Party Links

This website may contain links to third-party platforms or external services. KiwiTile Ltd is not responsible for the privacy practices of those external sites.

Access and Updates

You may request access to, or correction of, your personal information by contacting us directly.

Governing Law

This policy is governed by the laws of New Zealand.